Delivery & Returns

All pieces are handmade-to-order at my London studio

This allows me to produce in a way that's sustainable both for the environment and myself as a one-woman business ✌

Please allow 4-6 weeks from placing order to receive your item

During this time your new garment will be personalised with your name, printed to order and handmade with any individual adjustments

If you need your piece sooner I'll always do my best to help but please get in touch first to check my current schedule!

get in touch
  • UK General Shipping Info 🇬🇧

    £4 for small orders

    £8 DHL Next Day

  • Small Orders

    A small order is an accessory - like a face mask or turban. Any orders under £70 will be charged as a small order and posted with Hermes. Any orders above £70 will be sent with DHL Express

  • DHL Express (Next Day)

    Please make sure someone is home to sign for your delivery. Delivery usually takes 1 working day. You'll receive an email when your order has been dispatched with a reference to track your order on the DHL website. You will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (DHL ODD), which will provide you with email/SMS updates about your shipments progress and estimated delivery date/time

  • International Orders - rest of world 🌏

    £35 DHL Express

  • Customs & Taxes

    This cost covers all shipping, custom fees and import taxes

  • DHL Express (1-5 days)

    You should expect to wait up to 1-5 working days for your order to arrive internationally. You'll receive an email when your order has been dispatched with a reference to track your order on the DHL website

Track Your Order

Please have your reference to hand from your dispatch confirmation to track your item

Track via DHL Express

Returns

As all items are made-to-order and specific to you I do not offer returns unless there is a fault with the order

If I've made a sizing error I offer free alterations. If you've made a mistake with your measurements I will still adjust but you will be charged for alterations and postage - I'm always happy to help you get this right so please get in touch first if you're not sure!

In the unlikely event of a sizing error or fault please email me at sasha@sashastarlight.com within 14 days of receiving your order and I will do my best to resolve any problems or arrange a refund & return if you believe the item to be damaged

In this instance garments must be unworn and returned in the exact condition you received them in

get in touch